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About SDK Glow & Gems
SDK Glow & Gems is an online beauty and gift boutique offering beauty tools, accessories, self-care items, and meaningful jewelry gifts.
We aim to make shopping straightforward with clear product information, realistic delivery estimates, and responsive customer support.
Our products are fulfilled by third-party production and shipping partners. Product details are based on supplier or manufacturer information; we do not personally manufacture or independently test every item. Individual experiences and results may vary.
Frequently Asked Questions
Do you offer free shipping?
Yes. Eligible U.S. merchandise orders receive free standard shipping when the subtotal is over $50 after discounts and before taxes.
When will my order arrive?
Made-to-order jewelry usually arrives in approximately 5–7 business days. In-stock beauty tools and accessories usually arrive in approximately 1–6 business days. Items with extended fulfillment usually arrive in approximately 9–11 business days. These are estimates, not guarantees.
When will tracking update?
Please allow up to 48 hours after receiving a tracking number for the carrier to show movement.
Will my order arrive in more than one package?
It may. Products can be fulfilled by different partners, so items from the same order may ship separately. You will not be charged an extra shipping fee solely because an order is split.
What is your return window?
You may request a return within 30 calendar days after delivery. Items generally must be unused or unworn, with tags and original packaging. Opened or used beauty items are reviewed individually and are not automatically excluded. See our Refund Policy for complete details.
Can I change or cancel an order?
Email us within two hours of placing the order. We will try to help, but changes and cancellations are not guaranteed once processing begins.
Do you ship internationally?
International shipping is available only where checkout offers it. The recipient is responsible for applicable duties, taxes, and customs fees.
How can I contact you?
Email steph@yoursdksolutions.com or call 901-207-8901, Monday–Saturday, 9:00 a.m.–6:00 p.m. Central Time. For order questions, include your order number.
Business mailing address:
SDK Glow & Gems
30 North Gould Street, Suite R
Sheridan, WY 82801
United States